Ordering

Payment

We accept payment from most major debit and credit cards via Paypal, or alternatively, we can also take orders and payment over the phone.

Orders from Europe and Rest of the World
If you are outside of the UK please contact us via email (sales@bdrtradingsurplus.co.uk) or phone (+44 1903 239658) as additional postage charges will apply. We will then respond with a postage quote.

Shipping

We only post signed for to guarantee delivery of your goods.

Multi-purchases are combined on weight; anything over 2kg total will be despatched via Courier.

We aim to deliver an item to a postal address in the UK within 2-3 business days however as some items are dependent upon Government forces surplus supply please allow 7-10 days for delivery.

Returns

Customers wishing to exchange or return a product should notify us within 14 days of their intentions; after this period no returns or exchanges are permitted.

Returned or exchanged products should be unused, and where in a sealed packet, remain sealed, and where labels exist they should still be attached.

To return or exchange goods the customer will need to pay the postage costs to return the item to us, and we recommend recorded delivery to ensure safe receipt of the product.

BDR Trading Surplus will refund via the route of the original payment, be it credit card over the phone or via Paypal.

Returns address

BDR Trading Surplus,
73 Chapel Road,
Worthing,
West Sussex,
BN11 1HU

+44 (0-1903) 239658
sales@bdrtradingsurplus.co.uk

Changes of items on Website

All items listed are subject to change.